A roof plays a critical role in protecting your home from the elements. It shields your house from rain, snow, UV rays, and other external factors that can cause damage over time. A properly maintained roof can last 20-30 years or more, while a neglected roof may need replacing in just 10-15 years. Investing in high-quality roof installation and timely repairs is essential to prevent leaks, mold growth, rotting wood, and other problems that can decrease your home’s value and lead to expensive repairs down the road.
When it’s time for a new roof or roof repairs, hiring a professional, reputable roofing company is key. The right roofer will examine your roof, accurately diagnose any issues, and recommend the best solutions while staying within your budget. They’ll also handle permits, provide certified technicians, and deliver a high-quality finished product.
With over 10,000 roofing companies to choose from in the U.S., it takes careful research to find the perfect roofer for your specific needs and budget. Here are 10 important factors to look for when selecting a trustworthy, experienced roofing contractor:
1. Years of Experience
Be sure to choose an established company that has been in business for at least 10 years or more. They have a proven performance record you can verify and the expertise that comes from years of experience diagnosing and repairing all types of roofing problems in all types of weather. As seen in the case of EAS Roofing, which started its journey in 2010, such companies often grow over time, reflecting their commitment to quality and community trust.
Be cautious of “storm chaser” operations that go door-to-door after severe weather offering roof repairs. They often lack proper licensing, do shoddy work, and then disappear once paid. An experienced local company, such as EAS Roofing, will be there when you need them.
2. Proper Licensing and Insurance
The first step is to verify that any potential roofer you consider carries up-to-date, valid licensing and insurance that meets the requirements of your state and locality. Most jurisdictions require licensing for roofing contractors. Ask to see their current license number and confirm it is active and in good standing by contacting your state licensing board.
Liability insurance and workers’ compensation coverage are also absolute musts. Liability insurance protects your property in case of damage during the project. Workers’ comp covers any injuries sustained by the roofing crew on your property. Review the contractor’s current proof of insurance and make sure the coverages meet state minimums. Going with unlicensed, uninsured roofers leaves you open to major financial risks.
3. Respected Industry Credentials
Look for a roofer accredited by manufacturers like GAF, CertainTeed, and Owens Corning. These companies only bestow credentials after thoroughly vetting and verifying a roofer’s skills, training procedures, installation expertise, and commitment to quality workmanship.
Credentials like GAF Master Elite, Owens Corning Preferred Contractor, and CertainTeed Select ShingleMaster are marks of a roofer’s dedication to proper techniques and quality results. They give you assurance that the contractor has undergone rigorous training and assessment by the manufacturer to earn the credential.
4. Excellent Online Reviews
Do some careful research on review sites like Google, Yelp, and Angie’s List. Look for roofers with consistently positive reviews spanning several years that praise the quality of their work, professionalism, responsiveness, timeliness, fair pricing, and excellent service.
Beware of reviews that seem overly polished or contain primarily complaints about pricing. A few negative reviews over many years in business are normal but look for overall patterns of satisfaction and a prompt response addressing any bad reviews.
5. Strong Local Referrals
Ask for referrals from neighbors, friends, relatives, and co-workers who have had roofing work done recently. Listen for excitement in their voice as they describe their experience. Strong word-of-mouth referrals are a sign of a roofer who makes clients happy.
Check the company’s website and social media for video testimonials and online referrals. The best roofers have a solid reputation built on years of satisfied local customers.
6. Responsive Communication
From your initial inquiry call to the final walk-through, the company should communicate promptly, politely, and professionally. They should be readily available to answer all questions thoroughly and truthfully.
Responsiveness when providing updates on timelines or changes in project scope is especially important. Good communication throughout the process ensures no surprises and a smooth experience.
7. Comprehensive Inspection and Detailed Estimate
A thorough roof inspection should always be free and non-obligatory. A reliable roofer will personally inspect your roof, take photos, diagnose any issues, and provide a written estimate that clearly outlines the necessary work and total cost, with no pressure or sales tactics.
Avoid any contractor who won’t inspect first or tries to give a quote based solely on photos. Be wary of exaggerated damage claims or unusually high prices. A detailed inspection and estimate indicate professionalism.
8. Full Range of Roofing Services
Look for a full-service roofing company that provides all types of roof repairs and replacements as well as other complementary services like gutter cleaning, siding, attic insulation, ventilation improvements, and more.
Having all your roofing needs handled by the same qualified professionals ensures seamless coordination and a stress-free experience for you.
9. Specialized Expertise for Your Project
If your project requires specialized work like installing metal roofing, slate materials, or solar panels, confirm the contractor has the proper specialty licensing, training, and experience to handle it expertly.
Ask to see portfolio examples of similar projects they’ve completed. You want a roofer who has successfully handled many jobs just like yours.
10. Fair Payment Terms
Reputable roofers won’t ask for large down payments or full payment until you have inspected the finished work and are fully satisfied. While a modest deposit for materials may be required, be very wary of contractors asking for full upfront payment.
Also, avoid paying cash-only deals. Legitimate roofers will take credit cards, checks, or other secure payment methods and provide receipts. Protect yourself by not paying in full until the work meets your standards.
Choosing the right roofing company is an important homeowner responsibility. Carefully vetting credentials, experience, reputation, communication style, inspection practices, and billing policies during the selection process reduces the risk of problems down the road. Investing the time upfront to hire a professional, ethical roofing contractor with proven expertise in your type of project results in many years of maximum roof performance and peace of mind. With the right roofer, you can expect quality workmanship, minimal disruption, and a headache-free experience.
James Martin is a passionate writer and the founder of OnTimeMagazines & EastLifePro. He loves to write principally about technology trends. He loves to share his opinion on what’s happening in tech around the world.